Travel Guide for Pet Owners | PetsTravel Info

register
Log in

Terms of Service

Important! Please read these sections: DISCLAIMER and PRIVACY POLICY

Last Updated: 25/07/2025

▎1. ACCEPTANCE OF TERMS
By accessing or using petstravelinfo.com (“Website,” “Service,” “we,” “us,” or “our”), you (“User,” “you,” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and PetsTravel INFO. By using our Service, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement.

▎2. DESCRIPTION OF SERVICE
petstravelinfo.com is a platform that provides:

  • Information about pet-friendly travel destinations
  • Community forums for pet travel discussions
  • Resources and guides for traveling with pets
  • Hotel and accommodation recommendations
  • User-generated content and reviews
  • Newsletter and notification services

Our Service is provided “as is” and may be modified, updated, or discontinued at any time without prior notice.

▎3. USER ACCOUNTS AND REGISTRATION

Account Creation:

  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the security of your account
  • You must be at least 18 years old to create an account
  • One person may maintain only one account

Account Responsibilities:

  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access
  • You are responsible for all activities under your account
  • We reserve the right to suspend or terminate accounts that violate these Terms

▎4. ACCEPTABLE USE POLICY

You agree to use our Service only for lawful purposes. You may NOT:

Prohibited Content:

  • Post false, misleading, or inaccurate information
  • Upload content that is illegal, harmful, or offensive
  • Share spam, advertisements, or promotional material
  • Post content that infringes intellectual property rights
  • Share personal information of other users without consent

Prohibited Activities:

  • Attempt to hack, disrupt, or damage our systems
  • Use automated tools to access or scrape our content
  • Impersonate other users or entities
  • Engage in harassment, bullying, or threatening behavior
  • Violate any applicable laws or regulations
  • Circumvent any security measures or access restrictions

▎5. USER-GENERATED CONTENT

Content Ownership:

  • You retain ownership of content you post
  • By posting content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content
  • You represent that you have the right to post the content

Content Standards:

  • Content must be relevant to pet travel
  • Must be respectful and constructive
  • No commercial advertising without permission
  • Must comply with all applicable laws

Content Moderation:

  • We reserve the right to remove any content at our discretion
  • We may moderate content before or after publication
  • Users can report inappropriate content
  • Repeated violations may result in account suspension

▎6. INTELLECTUAL PROPERTY RIGHTS

Our Content:

  • All website content, design, logos, and trademarks are our property
  • Users may not reproduce, distribute, or create derivative works without permission
  • Limited license granted for personal, non-commercial use

Third-Party Content:

  • We respect intellectual property rights of others
  • If you believe your rights have been infringed, contact us at info@petstravelinfo.com
  • We will respond to valid DMCA takedown notices

▎7. PRIVACY AND DATA PROTECTION
Your use of our Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

▎8. DISCLAIMERS AND LIMITATIONS

Service Availability:

  • Service provided “as is” without warranties
  • We do not guarantee uninterrupted access
  • Features may be added, modified, or removed

Information Accuracy:

  • We strive for accuracy but cannot guarantee all information is current
  • Users must verify travel requirements independently
  • We are not responsible for changes in travel regulations

Third-Party Services:

  • We are not responsible for third-party websites or services
  • External links are provided for convenience only
  • Third-party terms and policies apply to their services

▎9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, petstravelinfo.com and its affiliates, officers, directors, employees, and agents shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Issues arising from pet travel including but not limited to:
  • Entry denial at borders or accommodations
  • Changes in travel regulations or requirements
  • Pet health issues or complications
  • Additional costs or travel delays
  • Inaccurate information from third parties

Our total liability shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

▎10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless petstravelinfo.com from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you post or submit

▎11. TERMINATION

By You:

  • You may terminate your account at any time
  • Contact us at info@petstravelinfo.com to request account deletion
  • Some information may be retained as required by law

By Us:

  • We may suspend or terminate accounts for Terms violations
  • We may discontinue the Service with reasonable notice
  • We reserve the right to refuse service to anyone

Effect of Termination:

  • Access to your account will be revoked
  • Posted content may remain on the Service
  • These Terms will survive termination where applicable

▎12. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated “Last Updated” date. Continued use of the Service after changes constitutes acceptance of the new Terms.

Significant changes will be communicated via:

  • Email notification to registered users
  • Prominent notice on the website
  • At least 30 days notice for material changes

▎13. DISPUTE RESOLUTION

Governing Law:
These Terms are governed by the laws of Kazakhstan without regard to conflict of law principles.

Dispute Resolution Process:

  1. Informal Resolution: Contact us first to resolve disputes amicably
  2. Mediation: If informal resolution fails, disputes will be resolved through binding mediation
  3. Arbitration: Claims not resolved through mediation will be subject to binding arbitration
  4. Class Action Waiver: You waive the right to participate in class action lawsuits

Jurisdiction:
Any legal proceedings must be brought in the courts of Kazakhstan.

▎14. MISCELLANEOUS PROVISIONS

Severability:
If any provision is found unenforceable, the remaining provisions will remain in effect.

Entire Agreement:
These Terms, along with our Privacy Policy and Disclaimer, constitute the entire agreement.

No Waiver:
Our failure to enforce any provision does not waive our right to do so later.

Assignment:

You may not assign your rights under these Terms. We may assign our rights without restriction.

Force Majeure:
We are not liable for delays or failures due to circumstances beyond our control.

▎15. SPECIAL PROVISIONS FOR PET TRAVEL

Travel Information Disclaimer:

  • All travel information is subject to change
  • Users must verify requirements with official sources
  • We are not responsible for travel disruptions or additional costs

Emergency Situations:

  • We are not responsible for pet health emergencies during travel
  • Users should consult veterinarians before travel
  • Emergency contact information should be maintained separately

User Responsibility:

  • Ensure pets meet all travel requirements
  • Obtain necessary documentation and vaccinations
  • Verify accommodation pet policies
  • Purchase appropriate travel insurance

▎16. CONTACT INFORMATION
For questions about these Terms of Service:

Email: info@petstravelinfo.com

Business Hours: 9:00 to 18:00 on weekdays
Response Time: We aim to respond within 48 hours

▎17. EFFECTIVE DATE AND ACKNOWLEDGMENT
These Terms are effective as of 25.07.2025 and remain in effect until terminated or modified according to these provisions.

By using petstravelinfo.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.